«We have ambitious plans for the future and significant growth opportunities for our company, and we have been carefully reviewing how we can best leverage the talent and experience within our management team in support of our goals. This is a strong management structure and a strong management team to lead our company given the needs of our business and the accelerated pace at which we must make strategic decisions and respond to the needs of our customers. I am proud of the caliber of our next-generation of leaders and their dedication to our future.»

«We have the opportunity to grow the consumer business dramatically.»

«There is naturally a tension between short-term and long-term, ... The key is, you can never sacrifice your long-term growth, your long-term reputation, to the short-term. You miss a quarter, you miss a quarter. You miss a bunch of quarters, that's a different matter.»

«No town of 300,000 wouldn't have a jail.»

«If I'm directing something that is off a movie, I won't see the movie because I don't want to copy it,»

«I feel very good about our competitive position.»

«excellent performance in our corporate and capital markets driven businesses.»

«We've had softer revenue growth in North America than we want, ... I expect we're going to do a better job.»

«The strength of our business franchises continued to generate strong underlying financial results.»

«Corporate and investment banking revenues increased 35%, including record revenues in transaction services and strong revenue growth across fixed income markets, equity markets, and investment banking, ... In Smith Barney, revenues grew 13%. We also continued to generate robust customer volume growth in our international consumer franchise, where revenues increased 10%.»