A decision is a choice that an individual or a group of people makes. A decision can be a single action, an entire process, or even just a single spoken word or gesture. Decision-making is one of the defining characteristics of leadership. Making decisions is what managers and leaders are paid to do, and is an integral part of their day's duties. Critical thinking is an important step in the decision-making process and essential in …showed first 75 words of 809 total…

…showed last 75 words of 809 total…way. It was critical to get others involved in order to see results. Although the managers have to work extremely hard, there is no regret regarding the decision that was made. References: Decision Making Model. (n.d.). Retrieved June 19, 2006, from http://www.decide- <Tab/>guide.com/decisionmakingmodel.html Group/Individual Level. (n.d.). Retrieved June 19, 2006, from <Tab/>http://www.themanagementor.com/enlightenmentorareas/hr/OB/ob_dcsnmaking_3.htm