1. What roles the HR function has been playing in the company? The human resource management has been playing an indispensable role in this bank. From the case we can find out the HRM includes many functions: (1) Recruiting the right person for the right job at the right post. (2) By constituting and implementing policies, accessing and monitoring the employees' performances. (3) Helping design training programs that support employees continuously improve. (4) Assisting organizational members in how to work …showed first 75 words of 542 total…

…showed last 75 words of 542 total…train and upgrade their employees' skills. --Diversity among the staffs is another challenge for them. All employees are not alike either in skill level or in their backgrounds. Thus the company needs to recognize and respect differences in people so that it can capitalize on their strengths they bring to them. No doubt other organizations will also face the similar challenges. However, respecting people and retraining the employees are the basic solutions to these challenges.